Dave Gillett

Senior Product Designer · designerdavegillett@gmail.com

Senior Product Designer with 15+ years designing complex, data-heavy SaaS workflows from 0 to 1. I do my best work untangling dense workflows and information architectures — defining the problem, modeling how data and content connect across a platform, and carrying the design through prototyping and implementation support. I’m a systems thinker by default: I look for the structural solution and the reusable pattern, not the one-off fix. I integrate AI tools (Claude, Claude Code) into my workflow to move faster and validate decisions more broadly.

Experience

Senior Product Designer — Efficiently

Aug 2020 – Jun 2026

B2B SaaS · Remote — a workflow platform coordinating the end-to-end luxury home building process across builders, interior designers, and homeowners.

  • Owned end-to-end design for the entire platform from 0 to 1 through multiple major releases — leading discovery, problem framing, information architecture, UX flows, prototyping, and implementation support with engineering.
  • Architected a persistent data system that turned plan changes from hours of manual data tracking across verticals into a minutes-long update that propagates automatically to every connected module.
  • Designed a canvas-based Product Book Creator that cut client-ready document creation from days in Photoshop/InDesign to a couple of hours — giving non-specialist users full layout control.
  • Defined and maintained a consistent design language across all product verticals; ran design critiques and set quality standards for a cross-functional team of 8.
  • Partnered directly with the CEO and PM on product requirements, scope, and roadmap as the primary design voice in product decisions.
  • Established design documentation and process practices in Notion and Jira that scaled with the product and team.
  • Integrated AI tools (Claude, Claude Code) into design workflows for ideation, documentation, and design QA.

UX/UI Product Designer — Passport Unlimited

Feb 2015 – Mar 2020

Employee benefits SaaS used by enterprise companies including Google, Microsoft, and Apple.

  • Designed and shipped every customer-facing digital product — iOS/Android mobile apps, responsive web portals, and corporate websites.
  • Established design guidelines and best practices that governed all product development cycles and customer-facing systems company-wide.
  • Owned the full design process from journey maps and storyboards through hi-fi prototypes, motion interactions, and component definitions.
  • Facilitated design workshops across engineering, marketing, and stakeholder teams.

Freelance Product Designer — Soro Software

Mar 2017 – Jun 2020

CRM SaaS built for sales teams with little to no prior CRM experience.

  • Designed a responsive CRM and onboarding experience for users underserved by conventional CRM tools — first-time users with no prior CRM vocabulary.
  • Conducted lightweight user research sessions to map user journeys, build personas, and validate design decisions.
  • Worked directly with engineers and stakeholders through the full product lifecycle; iterated rapidly on feedback.

Lead Graphic Designer — Passport Unlimited

Jul 2010 – Feb 2015
  • Managed design across 800+ client accounts; refreshed company-wide brand guidelines for a consistent visual identity.
  • Role expanded into UX/Product Design, leading to full transition into the Product Designer position.

Skills

Design
Product Design · UX/UI Design · Information Architecture · Content Modeling · Interaction Design · Design Systems · Prototyping · Wireframing · User Research · Usability Sessions
AI & Workflow
AI-Assisted Design · Human-AI Collaboration · Claude · Claude Code · Prompt Design for Product Contexts
Tools
Figma · Notion · Jira · Adobe Creative Suite · HTML & CSS
Process
Agile / Scrum · Cross-functional Collaboration · Stakeholder Alignment · Design Critiques · Problem Briefs · Design Workshops
Leadership
Team Leadership (8) · Design Mentorship · Product Strategy · Roadmap Planning